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Bettridge Therapy Privacy Policy

 

This privacy notice tells you what to expect me to do with your personal information. Please contact me on the email address below with any questions you might have about this:

hi@bettridgetherapy.co.uk

What information I collect, use, and why

I collect or use the following information for service updates or marketing purposes:

  • Email address

  • Location data

  • Website and app user journey information

Lawful bases

My lawful bases for collecting or using personal information for service updates or marketing purposes are:

  • Your consent

Where I get personal information from

  • People directly

How long I keep information

For information relating to website and app user journey information this is typically a calendar month. Information kept in relation to your email address will be kept for as long as you are subscribed to the blog updates.

Who I share information with

Data processors

Wix

This data processor does the following activities for me: Stores information about the location of visitors to the website

Others I share personal information with

  • Organisations I need to share information with for safeguarding reasons

  • Emergency services (where necessary)

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask me for copies of your personal data.

Your right to rectification - You have the right to ask me to rectify personal data you think is inaccurate. You also have the right to ask me to complete information you think is incomplete.

Your right to erasure - You have the right to ask me to erase your personal data in certain circumstances.

Your right to restriction of processing - You have the right to ask me to restrict the processing of your personal data in certain circumstances.

Your right to object to processing - You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability - You have the right to ask that I transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When I use consent as my lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, I have one calendar month to respond to you.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

How to complain

If you have any concerns about my use of your personal data, you can make a complaint to me using the contact details at the top of this privacy notice.

If you remain unhappy with how I’ve used your data after raising a complaint with me, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

18 June 2024

Association for counselling and therapy online member 2025
NCPS - National Counselling and Psychotherapy Society
BAATN - The Black, Africa and Asian Therapy Network
Online and Telephone Counselling Certified Counsellor
Trauma-Informed Practitioner
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© 2023 Bettridge Therapy

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